Collection of the camper-van will be from our storage location in Witney Oxfordshire. Our address has recently changed and you can collect and return to:
33 Common Road, North Leigh, Witney, Oxfordshire OX29 6RD
Collection times are from 3:00pm – 6:00pm. Drop off times are between 8.00am – 11:00am. Please let us know if you are running late, as the vehicle will be going back out the same day to another customer. We need to allow plenty of time to turn the van around for someone else’s holiday. A late return fee will be issued for late returns past the 11:00am deadline. We can recommend local campsites if you wish to book, so you are in the area ready for your drop off.
The camper-vans are well equipped with all you need in terms of cutlery, crockery and camping essentials (please see what’s included for a full break down). We hope we have thought of everything. You will need to bring your towels & bedding (although these can be hired from us), so you just need your creature comforts really, things to make the van home on your adventures. Useful items to bring are recyclable bags for rubbish, baby wipes, a pack of playing cards and other entertainment (although you can hire a Bluetooth speaker and other bits from us). Try to pack your clothes in soft holdalls or recyclable bags this will save on space in the camper-van. If you need more space, we have options for Roof boxes and camping trailers should you need more space (all can be booked when you are making your reservation with us).
We will require the following documents from you to hire the van:
- Driving licence front and back.
- 2 forms of address identification (bank statements, utility bill) & a credit card bill both dated within 3 months. Passports are not accepted as they don’t show your address.
- Credit/debit card for deposit.
Please note we will not be able to hand over the camper-van keys until all documents are checked, so please do this in advance to prevent any delay. We will email you ahead of your pick up day to make sure all documents are in place.
The camper-vans run off diesel, the van will be provided with a full tank, please return the van with a full tank. Cooking gas does not need to be refilled. Any fuel costs will be charged at £2.00 per litre to refill the tank and will be charged extra to your booking or will be taken from your security deposit.
The camper-van will be supplied with a hook up cable that can be connected to the hook up point at the campsite. The camper-van also has a utility battery that charges while you are driving, this will supply enough power to charge your devices via the usb sockets, and give power to your fridge, water pump and lights. If you are staying somewhere with no hook up you can go “off grid”, as the van has a solar panel, that will charge a utility battery. See, we have thought of everything!
Smoking is prohibited and illegal in all of our camper-vans. If evidence is found of smoking, then an extra cleaning charge will be applied and this will be taken from your security deposit.
You can book via our website using our booking system, you can also contact us via telephone to book.
Pets are welcome, but there is an additional cleaning charge of £45 that will be charged as an extra. Please select that you would like to take your pet at the time of booking.
Our camper-van has 5 seat belts, sleeps 4 people. 2 adults sleep downstairs on the rock & roll bed, 2 children or 1 x adult can sleep upstairs in the bed under the roof elevation. If you need more space, consider our PORCH awning or our fantastic 4 berth air beam drive-away awning. These are all available to book when you confirming your reservation with us, either on the website or by phone.
We have unlimited mileage, so feel free to explore the beautiful countryside. All we ask is that you return the van in plenty of time within the drop off window. Then the next hirers after you can leave for their adventure on time. Late return can result in extra charges. If you are intending to take our van out of the UK, there is an additional charge to leave the country and we will need to give you written permission before you do so.
We have drive away awnings for hire, which can be detached from the camper-van and left in place while you are out for the day. The awning expands your living space, gives you extra space to store your equipment and can also offers extra sleeping space. We offer a Porch Awning that has a single berth inner tent that can be hired from us too. If not and you need even more space, then consider our drive away 4 berth air-beam awning with living space, making a fantastic space for the bigger family or for friends to stay. If you still need more space than that, then take our Coleman Event Shelter Pro XL too for the ultimate socialising space with friends and family.
Drivers must be within the age of 25 – 75, hold a full driving licence for more than 2 years, with no more than 2 convictions and no more than 3 points per conviction (maximum of 6 points). Additional driver can be added at an extra cost. Our vans are diesel manual and automatic T6.1 VW Transporters.
Please use the contact us page for further questions that we might not have covered here. We are always more than happy to help!
We would ask all of our customers to visit our website and to watch all of our instructional videos on how to user our vans and this will enable you to familiarise yourself prior to collection. This will mean that we don’t have to do a walk round instructional tour of the vehicle when you collect, you can get on your way quicker and you can refer back on anything at a time to suit you. We will ask you on video however to confirm that you have watched and understood all of our videos on the vehicle you are hiring prior to taking the vehicle with you.